Frequently Asked Questions
How do I embed my film somewhere else?
The share button will give you the code to take your film anywhere you want.
How do I share my film?
You’ll find share buttons on the viewing page of each film. Use those tools to scream at the top of your social media lungs!
How do I change the title, photo, description or production information of my film?
From your filmmaker portfolio, under the “films” tab, you can edit each film entry.
Who can view my film?
If your film is uploaded as part of a contest which hasn’t opened for voting, it can’t be viewed by anyone but our staff and the jury. When the contest opens, anyone can view and vote. Unless you remove it after a contest closes, it’s a part of our film library and anyone can view it.
How do I set my film to “private”?
In your filmmaker portfolio, click on the “films” tab. There’s an option to hide your film there. (But we want everyone to see it! So really think before you hide!)
Can I delete my film?
Of course. In your filmmaker portfolio, under the “films” tab, you can delete your film anytime.Top
Uploading a Film
How do I upload a film?
First, create an account. When you get to your filmmaker portfolio and have filled out all your information (‘cause that’s what the cool kids are doing), you can upload your films with this button:
Upload a Film
What video format do you recommended?
|Video Bitrate:||1080p: 8-12 Mbps; 4k: 35-68 Mbps (4k is recommended)|
|Audio Bitrate:||384 kbps|
|Frame Rate:||24, 25, 30, 48, 50, 60 fps are common|
|Aspect Ratio:||Audience Awards uses a 16:9 aspect ratio player. Any non-16:9 videos uploaded |
will have black bars either on the top and bottom or left and right.
|File Size:||5 Gb is our file size limit for contest submissions. 2 Gb max for our free subscription|
(How’s that for super-nerdy?)
What video files do you accept?
How long will it take to upload my film?
Upload time based on average US internet speed (10 mbps).
3Gb file: 44 Minutes
1Gb file: 14 Minutes
500mb file: 7 Minutes
If you live outside of the US or have internet below the average your upload times could range from 1-4 hours. Please account for this time and try to reduce your file size before uploading.
How big does my film's cover image need to be?
Images need to be 16x9 dimensions and a minimum of 850 px wide. If you aren't a Photoshop wizard don't worry, you can upload a screenshot and crop it on our site.
Can I use any music in my film?
No. In order for your submission to be accepted, you must show you have rights to the music utilized. We do not accept Creative Commons licensing because most CC licenses aren’t allowed to be used commercially or monetized. The reason YouTube is able to utilize CC licensing is they monetize for themselves and the music creators by embedding ads into the video. Hence, all the ads that pop up on YouTube. We don't believe in popups during the film experience.
I just uploaded high quality video file but it looks crappy now that it’s on the site. Help!
If you’ve just uploaded, our site might still be doing its thang. Check back in 30 and see if it’s better. It can take anywhere from 10 to 45 minutes to upload depending on format.Top
Does Audience Awards support 360 video?
Yes! This feature is currently limited to our branded contests.
Will the 360 Video work in my VR headset?
No. Audience Awards 360 Video is not compatible with VR headsets, but we are working to implement this feature as soon as possible.
What browsers support Audience Awards 360 Videos?
Audience Awards 306 spherical videos are supported on computers in Chrome, Firefox, Internet Explorer, and Opera browsers.
How do I vote?
Any Audience Awards member can vote on as many films as they like every day. (So, like, hypothetically, you could vote for your daughter’s film once a day every day until the contest ends.)
I tried to vote on a film but the button is gray. What gives?
A gray vote button means you've already voted on that film today. Come back tomorrow and vote again!
What’s the best way to tell friends and family to vote?
We’d like you to scream about it at the top of your social media lungs! In fact, we email you a link to share at the start of the contest. See all festivals currently open for voting.Top
Are festivals open for international submission?
Yes, they are, but there is a list of countries with which we are unable to do business. You can find that list here: theaudienceawards.com/terms
Can I submit to more than one contest?
Yep! In fact, we encourage it.
Can I submit the same film to more than one contest?
You’ll have to check with the specifics of each contest, but sometimes that’s allowed.
Can films compete for just jury votes?
No. All of our challenges are run with the same voting structure. Audience and jury voting to determine who will move forward to the finals round. The top audience voted films along with the top jury selected films will move on to a finals round where an esteemed panel of judges made up of contest-specific and industry leaders determine which films win. Not only does this ensure fair voting, it also connects your work with people of influence.
Can a film posted elsewhere online be accepted into a festival/challenge/contest?
How do I complete payment after my film has been uploaded?
From your filmmaker portfolio, under the “submissions” tab, you will see a button that says “Pay Now.” That’s how you pay now. :)
Do some video contests have different rules than others?
Yes, it is important to carefully read the rules for each video contest, before you submit your film.
Can I barter, buy or use websites like getonlinevotes.com to get online votes?
Absolutely not. We like to call that cheating. Getonlinevotes.com, votesforcontest.com, vapulsemedia.net and the like are not allowed.Top
How and when will I get paid?
You’ll get payment from PayPal within 60 days from the end of your contest. If you win $600 or more, you will need to submit a W9 for tax purposes. We’ll use the email we’ve got, so if your PayPal account is attached to another email address, make sure we know that.
If I win, when and how do I receive my prizing?
Cash prizes are delivered by PayPal within 60 days of the contest closing. If you’ve won other prizing from Audience Awards or a brand, details are included in the email letting you know you’ve won.
I won an audience award. (They’re the best kind!) How can I use my site credit?
You can use it in all these ways:
- AudNews Features (audnews.com)
- Contest Fees (Upcoming Contests)
- Challenge Fees (example: Fusion Doc Challenge)
- Upgrading Your Subscription (About Subscriptions)
How do I change my profile picture?
When you’re on your portfolio page, go to “edit profile,” scroll down to “profile picture,” upload, choose your image and save.
How do I link my social media accounts to my filmmaker portfolio?
When you’re on your portfolio page, go to “edit portfolio” and scroll down to the social links. Enter the title and URL, click add and repeat!
What does the color of the film slate on my filmmaker portfolio mean?
The film slate color is determined by winning filmmakers, how many contests a filmmaker has competed in and films that they have uploaded.
Filmmakers who have not competed but have a film uploaded to the site
Filmmakers who have competed in one contests
Filmmakers who have competed in 2 contests
Filmmakers who have competed in 3 contests
Filmmakers who have won a jury or audience award and/or who have competed in at least 4 contests on The Audience Awards. Power level 4s compete for free in all Audience Awards contests (except in any Doc Challenges)!
What are your community standards?
Pretty basic. Treat others as you would like to be treated. We’re not really down with bullies and trolls. If you’re a reformed bully or troll, that’s a whole different story.
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