Frequently Asked Questions
How do I embed my film somewhere else?
The share button will give you the code to take your film anywhere you want.
How do I share my film?
You’ll find share buttons on the viewing page of each film. Use those tools to scream at the top of your social media lungs!
How do I change the title, photo, description or production information of my film?
From your filmmaker portfolio, under the “films” tab, you can edit each film entry.
Who can view my film?
If your film is uploaded as part of a contest which hasn’t opened for voting, it can’t be viewed by anyone but our staff and the jury. When the contest opens, anyone can view and vote. Unless you remove it after a contest closes, it’s a part of our film library and anyone can view it.
How do I set my film to “private”?
In your filmmaker portfolio, click on the “films” tab. There’s an option to hide your film there. (But we want everyone to see it! So really think before you hide!)
Can I delete my film?
Of course. In your filmmaker portfolio, under the “films” tab, you can delete your film anytime.Top
Uploading a Film
How do I upload a film?
First, create an account. When you get to your filmmaker portfolio and have filled out all your information (‘cause that’s what the cool kids are doing), you can upload your films with this button:
Upload a Film
What video format do you recommended?
|Video Bitrate:|| 720p: 5-7.5 Mbps |
For 1080p: 8-12 Mbps; 4k: 35-68 Mbps (4k is recommended)
|Audio Bitrate:||384 kbps|
|Frame Rate:||24, 25, 30, 48, 50, 60 fps are common|
|Aspect Ratio:||Audience Awards uses a 16:9 aspect ratio player. Any non-16:9 videos uploaded |
will have black bars either on the top and bottom or left and right.
|File Size:||5 Gb file size limit for contest submissions and uploads. 2 Gb file size limit for free subscription.|
(How’s that for super-nerdy?)
What video files do you accept?
How long will it take to upload my film?
Upload time based on average US internet speed (10 mbps).
3Gb file: 44 Minutes
1Gb file: 14 Minutes
500mb file: 7 Minutes
Upload times could range from 1-4 hours if your internet isn’t up to par. If you know you’re at a disadvantage, think about reducing your file size before uploading.
How big does my film's cover image need to be?
16x9 dimensions and a minimum of 850 px wide. If you aren't a Photoshop wizard, don't worry. You can upload a screenshot and crop it on our site.
Can I use any music in my film?
No. In order for your submission to be accepted, you must show you have rights to the music utilized. We do not accept Creative Commons licensing because most CC licenses aren’t allowed to be used commercially or monetized. The reason YouTube is able to utilize CC licensing is they monetize for themselves and the music creators by embedding ads into the video. Hence, all the ads that pop up on YouTube. We don't believe in popups during the film experience.
I just uploaded high quality video file but it looks crappy now that it’s on the site. Help!
If you’ve just uploaded, our site might still be doing its thang. Check back in 30 and see if it’s better. It can take anywhere from 10 to 45 minutes to upload depending on format.Top
Does Audience Awards support 360 video?
Yes! This feature is available to all. Currently we only support monoscopic 360 videos.
Will the 360 Video work in my VR headset?
No. Audience Awards 360 Video is not compatible with VR headsets, but we are working to implement this feature as soon as possible.
What browsers support Audience Awards 360 Videos?
Audience Awards 360 spherical videos are supported on computers in Chrome, Firefox, Internet Explorer, and Opera browsers.
How do I vote?
Any Audience Awards member can vote on as many films as they like every day. (So, like, hypothetically, you could vote for your daughter’s film once a day every day until the contest ends.)
I tried to vote on a film but the button is gray. What gives?
A gray vote button means you've already voted on that film today. Come back tomorrow and vote again!
What’s the best way to tell friends and family to vote?
We’d like you to scream about it at the top of your social media lungs! In fact, we email you a link to share at the start of the contest. See all festivals currently open for voting. We’ve also written some tips and tricks to help you out.
Do you know if someone is cheating?
Yes. Our proprietary software uses several methods to flag us when someone is cheating
Why do you allow people so many chances to vote in a video contest?
Being able to vote every day, and to have that vote count twice with SocialVote, allows our audience to be more engaged with the contest and lets our filmmakers know they’re loved twice as much!
If I have someone's permission to use their account, can I vote for them?
You may not vote on behalf of someone else. Read more about our terms.Top
Are festivals open for international submission?
Yes, they are, but there is a list of countries with which we are unable to do business. You can find that list here: theaudienceawards.com/terms
Can I submit to more than one contest?
Yep! In fact, we encourage it.
Can I submit the same film to more than one contest?
You’ll have to check with the specifics of each contest, but sometimes that’s allowed.
Can films compete for just jury votes?
No. All of our challenges are run with the same voting structure: audience and jury voting to determine who will move forward to the finals round. The top audience-voted films along with the top jury-selected films will move onto a finals round where an esteemed panel of judges made up of contest-specific and industry leaders determine which films win. Not only does this ensure fair voting, it also connects your work with people of influence.
Can a film posted elsewhere online be accepted into a festival/challenge/contest?
How do I complete payment after my film has been uploaded?
From your filmmaker portfolio, under the “submissions” tab, you will see a button that says “Pay Now.” That’s how you pay now. :)
Do some video contests have different rules than others?
Yes, it is important to carefully read the rules for each video contest, before you submit your film.
Can I barter, buy or use websites like getonlinevotes.com to get online votes?
Absolutely not. We like to call that cheating. Getonlinevotes.com, votesforcontest.com, vapulsemedia.net and the like are not allowed.Top
How and when will I get paid?
There are now three choices for payment. You can pay the one-time contest fee of $30-$50 OR you could sign up for our membership and pay $14 a month or $140 a year billed annually (that’s two months free.) That’s right. If you become there’s no submission fee. You will, of course, be responsible for the costs associated with making the submission.
If I win, when and how do I receive my prizing?
Filmmakers will be paid via check unless they do not live in the United States. In that case, they will be paid via PayPal. It will be the responsibility of the filmmaker to cover PayPal charges associated with payment. To learn more about these fees, please visit PayPal.Top
How do I change my profile picture?
When you’re on your portfolio page, go to “edit profile,” scroll down to “profile picture,” upload, choose your image and save.
How do I link my social media accounts to my filmmaker portfolio?
When you’re on your portfolio page, go to “edit portfolio” and scroll down to the social links. Enter the title and URL, click add and repeat!Top
What are your community standards?
Pretty basic. Treat others as you would like to be treated. We’re not really down with bullies and trolls. If you’re a reformed bully or troll, that’s a whole different story.